Dr Adj Redist Cadv Prin Amex Charge (2024)

FAQs

What is Amex charge? ›

American Express Charge Cards provide flexibility and a personalised spending experience that rewards your lifestyle. These cards are a unique offering with seamless service topped up with fantastic rewards. Charge Cards With No Pre-Set Spending Limit.

If you think your statement or receipt is wrong, or if you need more information about a transfer listed on your statement or receipt, please contact us as soon as you can. Direct your inquiries to: Customer Care Telephone Number: 1-800-446-6307.

* Card Members have up to 120 days from the transaction date to dispute the charge except for these disputes categories: 1. Goods/services not received. 2. Goods/services returned/canceled.

Go online and try searching the merchant name exactly how it's recorded in your statement to see if you can identify who they are. This can help if the merchant name is abbreviated or if they're using the name of their parent company.

In order to close your credit card offline, you can simply contact American Express customer care printed on the back of your credit card and ask the representative to process your request. Once connected, the representative will ask for a few details for confirmation and the reason for closing the credit card.

Canceling a Credit Card

Cancel a card with a very long history and your average credit history will decrease, which could pull down your credit score. But that's not all. Canceling a card will also increase your credit utilization ratio because you'll decrease your total available credit limit.

If you think you've been a victim of fraud, we're here to help. Call us immediately at 1-800-528-4800 (toll free) or log in to your account and chat with us live.

However you're able to contact American Express (email, live chat, mail, etc.), the hands-down best way to ask for a fee waiver is to call. Immediately ask to speak to the retention department. Explain your situation and that the annual fee doesn't make sense to pay anymore.

How do I stop payment on an American Express charge? ›

A word of warning: The chance of winning an American Express dispute is pretty low. The brand is famous for providing card members with outstanding service. If you do choose to fight a chargeback, there are a couple things to keep in mind. Check the submission due date for chargeback disputes.

SUBMIT DOCUMENTS

The case may be resolved in your favor if you provide the appropriate supporting documents and information within the 20 days timeframe. A Chargeback will be processed if: your reply is insufficient; you do not reply on time; or you authorize us.

After we receive the chargeback request and all the relevant supporting documents from Cardmember, we will suspend the disputed transaction to such Cardmember's account after the case is set up. The dispute will normally take up to 6 – 8 weeks for investigation processing with the merchant.

Amex Pay is a mobile payment solution that allows eligible Cardmembers to make contactless or QR code based payments at participating merchants using the Amex Mobile App. Cardmembers need to log in to the “Amex IN” mobile app to register for Amex Pay.

American Express cards are either credit cards or charge cards issued by the publicly-traded financial services company—American Express. These cards are also referred to as AmEx cards and are quite unique in the way they operate.

Key Takeaways. American Express cards are issued by American Express—a publicly traded financial services company—and are charge cards, credit cards, or prepaid cards. An American Express card, also called an “Amex” card, can offer a variety of perks, including rewards points, cash back, and travel perks.

The fee is typically charged in full when you open your account and then once a year in your anniversary month, though a few cards will divide the fee into installments and collect it monthly.